Privacy Policy

Your privacy and security are important to us. Because we gather certain types of information about the Comox Valley Hockey League members, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Collection & Use

The Comox Valley Hockey League is the sole administrator of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement without the consent of the user (except as required by law or in the case of imminent physical harm to the user or others). The Comox Valley Hockey League collects information from our users at several points on our website.

The Comox Valley Hockey League will collect and use user details for billing purposes, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. You may opt out of promotional emails, but you will still receive league updates and changes via email. The Comox Valley Hockey League is not liable to users who intentionally provide incorrect email addresses. User profile passwords are encrypted to industry standard. No credit card information is stored.

Information collected may include the following:

– Contact information, including name, phone number and postal and email addresses
– Billing address
– User name and password
– Photos or images you may have provided to us
– Device information, such as when you accessed our Services and information about the Device used (for example, IP address, software or internet browser used)
– Purchasing history

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This web site may contain links to other sites. Please be aware that the Comox Valley Hockey League is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Email Newsletters

When a user registers with the Comox Valley Hockey League, they may choose to opt-in or out of our newsletter communications. If they chose to opt-in, all newsletter communications include an option to opt out. If a user chooses to opt out of email newsletters and marketing communications, the Comox Valley Hockey League is not liable for any disruption in league services that may result due to missed communication.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Cookies

We use cookies to record session information, such as when you register for programs, leagues, events, or tournaments. “Cookies” are small files placed on your hard drive that assist us in providing these services to you.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. Personal information collected by the Comox Valley Hockey League is stored in a secure operating environment that is not available to the public. We always use industry-standard encryption technologies when transferring and receiving sensitive consumer data (such as credit card numbers) exchanged with our site. Credit card information is not stored in our database.

If you have any questions about the security at our website, you can send an email to customer service email account.

Legal Requests

We cooperate with law enforcement inquiries and demands for information that are made under force of law. Therefore, we may provide personal information to law enforcement agencies in what we believe to be emergency situations, we may provide personal information where required by statute, court order, legal process or lawful authority, and we may provide it to our legal counsel in connection with the foregoing.

Choice/Opt-Out

Users who no longer wish to receive our marketing communication emails may opt-out of receiving them by following the unsubscribe instructions provided in the email.

Those users, however, may still receive league-essential emails that are of business to consumer nature, including, but not limited to, schedule, venue, rule changes, and disciplinary notices.

If you have any issues unsubscribing through the automated process we include in our emails, please accept our apologies and contact us so we can remove you manually in a very timely manner. Please just email customer service account and be sure to include the email address to which you are receiving our communications.